A discreet first step

Begin a private conversation

Share only the minimum information needed for us to understand how we may help. Medical records are requested later through a separate secure route.

We aim to respond within 48 hours

That is within two business days. Urgent medical emergencies must be directed to local emergency services.

Confidential enquiry

Clear, minimal and reviewed by the right coordinator.

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About you

Tell us how to address you and where you are based.

Full name

You are enquiring as

Country of residence

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How we should contact you

Choose a safe and convenient way for us to reply.

Preferred contact method

Email address

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How can we support you?

Give only a short, non-clinical overview at this stage.

Service category

Short description of the support you need

No diagnosis, symptoms, reports, scans, passport or insurance documents. Two or three sentences is enough.

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Consent and confirmation

Please confirm both statements before sending.

I consent to JV Healthcare processing the information above to respond to this enquiry, as described in the Privacy Notice.

I confirm this is not a medical emergency.

Health data is sensitive. This form is for initial contact only — medical records are requested later through a separate secure route, after consent.

Continue by WhatsApp

We aim to reply within 48 hours (two business days).

If you use WhatsApp, please do not send diagnoses, medical reports or identity documents there.

Company details

Péry-La Heutte, Canton of Bern, Switzerland
contact@jvhealthcare.ch
+41 (0) 76 332 09 82

Correspondence

Correspondence is handled in English and French, by appointment. Please do not send medical records, passports or insurance policies by email.

Coordination and information do not guarantee acceptance by a specialist or hospital, visa issuance, insurer approval, travel clearance or any treatment outcome. The treating hospital and clinician remain responsible for diagnosis and treatment.